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SCRUM 1®

Scrum is one of the most popular, fastest, most effective and flexible frameworks used for agile project management. Typically, this approach is associated with software development, but it can also be applied to other products that have some value, such as a marketing campaign. It is based on the work of a team whose goal is to deliver a given product. Members of this team complement each other with their knowledge and competences.

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Introduction to the ITIL® methodology

Service management

Service life cycle

Service strategy

Communication Management Strategy

Transfer of the service

Operation of the service

Continuous improvement of the service

Completion of the training

ITIL® exam

Training Program

Acquiring basic knowledge in the field of ITIL, thanks to which participants will be able to participate in the management of IT services.

Training objective

Management staff and employees of IT departments.

Managers and support staff (Servicedesk)

Managers and employees of service companies from the IT sector

All interested in learning and applying ITIL recommendations in practice

ITIL is a collection of good practices that makes IT service management easier. This method, by defining goals and transparent guidelines for the course of each process, provides users with high-level IT services, while reducing their costs. Training participants will learn about the most important assumptions of ITIL, the structure of processes, concepts and principles of operation of an organization providing IT services based on best practices. The training provides the basis for effective IT service management.

Description scrum developer

Scrum Developer

Gaining knowledge about processes, relationships, benefits and challenges in the ITIL® good practice library.

Gaining knowledge about the Service Lifecycle on which the functioning of the ITIL® library is based.

Understanding the process model that transforms the IT organization into a well-managed unit.

Getting to know the basic definitions and standard vocabulary in the field of ITIL®.

Benefits

More information about certification, description, course, procedures, exam... 

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Certification

Target Group

Certificate

E-learning, On-line, Personal

Hard

More?

English, Czech, Slovak

5 days

1

2

3

4

5

6

7

8

9

10

Introduction to the ITIL® methodology

Service management

Service life cycle

Service strategy

Communication Management Strategy

Transfer of the service

Operation of the service

Continuous improvement of the service

Completion of the training

ITIL® exam

Training Program

Acquiring basic knowledge in the field of ITIL, thanks to which participants will be able to participate in the management of IT services.

Training objective

Management staff and employees of IT departments.

Managers and support staff (Servicedesk)

Managers and employees of service companies from the IT sector

All interested in learning and applying ITIL recommendations in practice

ITIL is a collection of good practices that makes IT service management easier. This method, by defining goals and transparent guidelines for the course of each process, provides users with high-level IT services, while reducing their costs. Training participants will learn about the most important assumptions of ITIL, the structure of processes, concepts and principles of operation of an organization providing IT services based on best practices. The training provides the basis for effective IT service management.

Description Master Lidership

Scrum Master Lidership

Gaining knowledge about processes, relationships, benefits and challenges in the ITIL® good practice library.

Gaining knowledge about the Service Lifecycle on which the functioning of the ITIL® library is based.

Understanding the process model that transforms the IT organization into a well-managed unit.

Getting to know the basic definitions and standard vocabulary in the field of ITIL®.

Benefits

More information about certification, description, course, procedures, exam... 

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Certification

Target Group

Certificate

E-learning, On-line, Personal

Medium

More?

English, Czech, Slovak

2 days

1

2

3

4

5

6

7

8

9

10

Introduction to the ITIL® methodology

Service management

Service life cycle

Service strategy

Communication Management Strategy

Transfer of the service

Operation of the service

Continuous improvement of the service

Completion of the training

ITIL® exam

Training Program

Acquiring basic knowledge in the field of ITIL, thanks to which participants will be able to participate in the management of IT services.

Training objective

Management staff and employees of IT departments.

Managers and support staff (Servicedesk)

Managers and employees of service companies from the IT sector

All interested in learning and applying ITIL recommendations in practice

ITIL is a collection of good practices that makes IT service management easier. This method, by defining goals and transparent guidelines for the course of each process, provides users with high-level IT services, while reducing their costs. Training participants will learn about the most important assumptions of ITIL, the structure of processes, concepts and principles of operation of an organization providing IT services based on best practices. The training provides the basis for effective IT service management.

Description Master

Scrum Master

Gaining knowledge about processes, relationships, benefits and challenges in the ITIL® good practice library.

Gaining knowledge about the Service Lifecycle on which the functioning of the ITIL® library is based.

Understanding the process model that transforms the IT organization into a well-managed unit.

Getting to know the basic definitions and standard vocabulary in the field of ITIL®.

Benefits

More information about certification, description, course, procedures, exam... 

Lorem ipsumLorem ipsum, Lorem ipsum 
Lorem ipsum

Certification

Target Group

Certificate

E-learning, On-line

Basic

More?

English, Czech, Slovak

3 days

1

2

3

4

5

6

7

8

9

10

Home > Courses > SCRUM > SCRUM 1

SCRUM MASTER

SCRUM MASTER LIDERSHIP

SCRUM DEVELOPER

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